Quality Certificate of the Port of Barcelona
Cotransa Port of Barcelona receives the certification of quality of service, set in the New Plan for Quality and Efficient Brand Network.
Being in possession of this certificate means that not only meets the standards initially established, but it also means engagement around continuous improvement through the new Quality Plan, following the path initiated in 1993, and the implementation of a set of measures, which represent a major shift in the orientation of our business, in terms of detection and satistacción the needs of customers.
Increases confidence in Cotransa
Due to the implementation of ISO 9001 have been conducted customer satisfaction surveys, resulting in an increase in confidence over 15% compared to fiscal year 2010. This Cotransa commitment to customer service, personalized and high quality, and our challenge for this year.
New equipment for our fleet
Given the demand for reefer services as these services specialists, we renew fleet with 4 platforms and extensible stores, in order to cover the needs of our customers. Tractor With 3 axes, we intend to cover heavier containers can transport up to 44 tons.
This investment continues its policy Cotransa to give customer satisfaction over the transportation industry crisis that is currently charging.
This investment continues its policy Cotransa to give customer satisfaction over the transportation industry crisis that is currently charging.
